Contact us

We value your inquiries and feedback. For any questions, concerns, or assistance regarding our products—including Curling Irons, Hair Dryers, and Beauty Devices—please reach out to us via email. Our dedicated support team is here to help you with order status, product usage, warranty information, or any other queries you may have.

Email Support:
[email protected]

We strive to respond to all email inquiries within 24-48 business hours. For faster assistance, please include your order number (if applicable) and a clear description of your issue in your message.

Company Address:
Company Name: GRAUTRANS LIMITED
Company Address: UNIT 1604 16/F PORT 33 33 TSEUK LUK STREET KL
Email: [email protected]

Please note that we do not operate a physical customer service center at this address. All correspondence should be directed to the email above. We appreciate your understanding and look forward to assisting you.